Privacy Policy

Last updated: September 10, 2025

1. Introduction

At KONSCIO, your privacy is of utmost importance. This Policy outlines how we collect, use, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) applicable within Belgium and the European Union.

2. Data Controller

KONSCIO
Address: Square Vergote 23, B10, 1200 Brussels, Belgium
Email: vancouter@konscio.be
Phone: + 32 473 733 723

3. Personal Data We Collect

We collect only the personal information necessary to provide our coaching services, which may include:

  • Name

  • Contact information (address, email, phone number)

  • Date of birth

  • Payment details

  • Session notes and progress reports

4. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

  • Your (explicit) consent

  • Performance of a contract between you and KONSCIO

  • Compliance with legal obligations

  • Legitimate interests related to improving service quality and communication

5. Use of Personal Data

Your data is used solely for the following purposes:

  • Delivering coaching sessions and services

  • Scheduling and managing appointments

  • Billing and payment processing

  • Communicating about sessions, updates, and relevant information

  • Complying with legal and professional obligations

6. Data Sharing and Recipients

We do not sell or rent your personal data. We may share personal information with:

  • Authorized third-party service providers (e.g., payment processors, IT services) under strict confidentiality obligations

  • Legal authorities when required by law or to protect legal rights

7. Data Retention

Personal data is retained only as long as necessary to fulfill the purposes outlined or as required by law, typically for a period of up to 10 years after the last session or client relationship, in compliance with Belgian professional standards.

8. Your Rights

Under GDPR and Belgian legislation, you have the right to:

  • Access your personal data

  • Request correction or deletion of inaccurate or incomplete data

  • Object to or restrict processing

  • Request data portability

  • Withdraw consent where processing is based on consent

  • Lodge a complaint with a supervisory authority (Belgian Data Protection Authority)

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, or damage. Access to data is limited to authorized personnel only.

10. Cookies and Tracking

Our website uses cookies strictly necessary for the functioning of the site. We do not use cookies for tracking or marketing purposes.

11. International Data Transfers

We do not transfer your data outside the EU/EEA.

12. Changes to This Privacy Policy

We reserve the right to update this Policy periodically. Any changes will be communicated on our website and, where appropriate, via direct communication.

13. Contact Us

For questions or requests regarding your data privacy, please contact us at the e-mail or address above. We may request proof of identity before responding.

This Privacy Policy applies exclusively to KONSCIO operating within Belgium. By engaging our services, you acknowledge and agree to the terms outlined herein.