Terms & Conditions

1. Scope of Services

The coaching practice provides professional coaching services designed to support clients’ personal and/or professional development. These services do not substitute for medical, or psychological advice.

2. Engagement and Terms

Coaching sessions are provided upon acceptance of these terms and conditions. The coaching relationship is established once the client confirms their booking.

3. Appointments and Cancellations

  • Sessions are scheduled by mutual agreement.

  • Cancellations or rescheduling must be made at least 24 hours in advance.

  • Sessions canceled with less than 24-hour notice may be charged in full.

  • The coach reserves the right to cancel or reschedule sessions due to unforeseen circumstances, with prior notification to the client.

4. Fees and Payment

  • Fees are communicated prior to coaching commencement.

  • Payments must be made in advance or as agreed.

  • Accepted payment methods will be specified.

  • Any additional expenses incurred by the coach on behalf of the client must be approved in advance by the client.

5. Confidentiality

  • All coaching discussions are confidential.

  • Information will not be shared with third parties without explicit written consent, except when required by law.

6. Client Responsibilities

  • Clients commit to participating actively and honestly.

  • The client is responsible for their decisions and actions throughout and after coaching.

  • Coaching does not guarantee specific results; outcomes depend on client effort and circumstances.

7. Liability

  • The coach is not liable for any direct or indirect damages resulting from coaching services.

  • The client accepts full responsibility for applying insights or advice gained during sessions.

8. Termination of Services

  • Either party may terminate the coaching relationship with written notice.

  • Fees for sessions already completed remain payable.

  • Upon termination, any refundable amounts will be returned, minus any applicable costs.

9. Data Protection

  • Personal data collected will be processed in compliance with the General Data Protection Regulation (GDPR).

  • Data will be securely stored and used solely for coaching purposes unless otherwise authorized by the client.

10. Governing Law and Jurisdiction

  • These terms are governed by Belgian law.

  • Any disputes arising will be subject to the exclusive jurisdiction of the Brussels’ courts.

11. Miscellaneous

  • Amendments to these terms require written agreement between both parties.

  • If any provision is found invalid or unenforceable, the remainder of the terms shall remain in effect.